A-Z of Policies
Policies relating to our services can be found here;
- Adaptations Policy
- Anti-Fraud and Bribery Policy
- Anti-social behaviour Policy
- Asbestos
- Commercial Property Management
- Corporate Debt Policy
- Corporate Social Responsibility Statement
- Compensation and Redress Policy
- Complaints Policy
- Customer Voice & Influence Policy
- Damp, Mould and Condensation
- Disrepair
- Domestic Abuse Policy
- Equity, Diversity & Inclusion Policy
- Electrical Safety
- Empty Homes
- Empty Homes Standard
- Fire Safety
- Gas and Heating Safety
- Health & Safety
- Internal Communal Areas
- Lettings
- Lifts and Lifting Equipment
- Local Lettings Policy for Oathills Lea
- Management of Leasehold Flats Policy
- Mutual Exchange
- Open Space and External Communal Areas
- Personal Electric Transport Device Policy
- Property Compliance Framework
- Rechargeable Repairs
- Recruitment and Selection Policy
- Rent and Service Charge Policy
- Repairs and Maintenance
- Safeguarding Children and Adult's at Risk Policy
- Shared Ownership Policy
- Shared Ownership Lease Extension Policy
- Tenancy Changes Policy
- Tenancy Policy
- Tenancy Anti-Fraud Policy
- Tree and Hedge
- Unacceptable Property Condition Policy
- Volunteer
- Water Hygiene
- Whistleblowing Policy