Support & Wellbeing

Our Support & Wellbeing Team help customers to sustain their tenancies and live well.

We may be able to help if you are struggling to manage your tenancy or look after your home, especially with areas such as:

• Parting with belongings
• Maintaining your garden
• Improving relationships with neighbours
• Resolving money concerns

We can also help get you support for:

• Mental or physical health concerns
• Domestic and other forms of abuse
• Relationship breakdown and bereavement
• Loneliness and isolation

How to ask for help

Call us on 0300 303 9848 or email enquiries@wvht.co.uk 

What happens if I ask for help?

After we receive the referral, we will make a decision about whether we can help or whether we need to refer to another service. You will be contacted within seven days of us receiving the referral and we aim to see you within a month if we can offer support. If your referral is deemed to be urgent, we will come to see you as soon as possible.

The amount of support customers receive depends on individual's situations and what help is needed. The aim of the support is to sustain tenancies and it is continually assessed. The service is entirely confidential and we will not pass on information unless specific permission is given to do so.